WE LOVE YOUR FEEDBACK
Here's some love we've received from our great customers in the past. We hope you will add to this list too. Please send any feedback (good or otherwise) to firstname.lastname@example.org.
Oh, and if you love your gear then please, please tell the world by posting a review on that product's page.
Johann Bekker III
I opened my package and I was like "whaaaaat! :D" I was really impressed with the personal note that came with the postcard. I mean, it's not just a product I bought, but the whole experience. I will indeed recommend Action Gear. Fast replies on emails, no hassle, great products, ahh man! Can't describe how impressed I am. 5 Stars! Best experience I’ve had and I've bought from 5 Online Camera shops. Action Gear is definitely the best Online shopping experience I've had.
Keep up the great work!
Ernie Pagel - Ysterplaat
Thanks received. Excellent service! :-) :-) :-) :-) :-) :-)
Johan – Joburg
Hey guys, was nice to see u support us MTB riders on the greenbelt in JHB. Well done, and thanks.
Thank you, you service is great……………..
Thx Eric! Service was 110%!!!
Parcel was delivered yesterday at 15:37 in perfect condition. Many thanks for the super fast and excellent service
Thank you. Fantastic service (as usual)!
Mark Reynolds (via Twitter)
Man the guys at @ActionGearSA are so professional. Those wanting gopro gear, can definitely recommend them!
Mike – Dodgy Divers
I am super happy with our purchases! I have nothing but praise for your company, from the purchase to the delivery! Excellent service all-round!
I will not hesitate to buy from you again. Many thanks
Your excellent service and that of the couriers will ensure my support from now on.
Received and all perfect, thank you!! Excellent service by the way!!!!
Just received the replacement rear hatch, and a few extra items. Wow – that was fast. Thank you for the excellent service.
Danie van der Merwe (via Google+)
Some people are nervous about online purchases but usually because the site is just a reseller.+Action Gear knows the stuff they sell and are passionate about the products. I have bought two action cams through them and not only got the best prices, but also the best service and advice. Two of my friends have had queries about the products they bought and they got awesome after sales service.
Great Service and friendly people . . . Awesome Shop !!
Simply the best place to buy!
Jacques de Klerk
Simply the best service I have received from a place in SA. Pricing is great, but besides that the customer service is outstanding. Just wanted to say thanks to Mike for great service. Ordered and received within 48hours in the Eastern Cape. Definitely will do business with them again.!!!!!!
Great to deal with and great service. Thanks guys.
Tyron Ross (via Facebook)
I've always heard good things about your service, but I've just seen how you take it to the next level.
I've just had a call from Warren, asking if he can be of any assistance as I completed the delivery address etc last week, but didn't order anything. He suspected that something might have been wrong and that my online experience with Action Gear wasn't as good as it could have been, when in fact it was awesome. I've never experienced such good service, especially from a company specializing in online sales. I'll most certainly visit the shop as soon as I can, hopefully in the not-too-distant future.
All I can say is this: KEEP UP THE GOOD WORK!
Thanks Mike. Your service is outstanding and I will definitely call on you guys again.
Just a short note to thank you and your company for the help I received yesterday with the loading of the routes for JoBerg2c onto my Suunto Ambit 2 S which I purchased from your company. Mike, who assisted me, was friendly, patient and although he had not done this before, quickly figured it out.
Thank you for going beyond!
Seriously appreciate it and appreciate the amazing service you have at Action Gear,
Clinton (via on-site chat)
Just wanted to say - package received. Kudos to the couriers you use - 3 emails from them before, during and after receipt. Well done and A+++ for service.
It is always slightly daunting in the beginning when there is no point of reference and one spends R150k. But it was such a pleasure dealing with you, and you were very assisting.
Thank you so much I have received my package its perfect will definitely make use of your services again.
Daniel F. Roux
Thanks received parcel in good order – excellent & speedy service!
MIKE – Paarl
Just received my box?! Thanks David - will open it tonight thanks for the professional way you guys do business if only you guys could run the country thanks again
Thanks for all your good service and personalised touch. You run a very slick operation.
Thank u David, will be ordering again hopefully soon, thanks for great service!!
Thanks for the delivery Eric – super efficient as usual!
Stuff arrived. Epic service! That courier is brilliant too, sent me mail as soon as you booked the drop off, and being able to change the address on line is awesome. I knew I would be at the office so it was convenient. Really really great.
Janet Cape Town
Hi, This is just a small note to tell you how impressed I have been with the service you have shown me, it is not often that you can say such things, but between dealing with Eric Murahwa and David Davies from your company and Johan and his team at MDS I would really like to thank you for some really impeccable service.
Thank you guys so dam much for the amazing service and speediness of my delivery! Truly amazing customer service.
Micheal Godfrey Durban
Hi Action Gear Team,
Many thanks for the incredible speed at which you delivered my purchase. Ordered at 13:30 and delivered at 11:58 today in Durban, fantastic. I will definitely promote your web site & of course buy from you again.
Once again thank you.
Received the parcel thanks! Great service, great product, great price…Will definitely make use of you guys again.
I will be sure to recommend you guys to my friends. Thanks for the great service.
Greg (Stellenboch) -
I was told I would receive my goods the following morning, and so the following morning my goods were delivered to my doorstep. I have to say that I have received the most outstanding service I have received in a long time. I will be sure to recommend you guys to my friends. Thanks for the great service.
George (JHB) -
Brett (Johannesburg) -
Thank you very much! Your service is excellent and I will be buying a lot more from you in the future.
Donovan (Pretoria) -
Thank you for your feedback - very good customer service indeed!!!
Sebastiaan (Stellenbosch) -
I too am in the service industry, in fact I have been so for almost 18 years now.
Your service is outstanding. The website is detailed, with lots of pictures and specs - just the way I like it. Ordering and payment is easy.
I got exactly what I ordered practically one day later. You rock! I will certainly purchase my WiFi BacPac from you as soon as it is available. Thank you!
Jean (Johannesburg) -
Thanks for the speedy response and delivery, I am rather impressed with your service. I wish the rest of the country would catch on.
Chris (Pretoria) -
Camera was just delivered. Service is excellent, thank you.
Werner (Pretoria) -
Once again, excellent service from you guys!!! I got the package as I walked into the office this morning! Wow!
Vincent (Newlands) -
Hi, this was delivered this morning. Once again, quick delivery and hassle-free ordering - you guys are great!!
Dave (Durban) -
Hi there, I just wish to convey how happy my son Shaun is with his helmet cam he got from you guys. He is also really impressed to say the least on your service. I have gone on a few breakfast rides and am amazed at how deft he is with his camera and the handling thereof. It amazes me how easily he can take it off his helmet to do backwards and passing shots from either side of the bike... I have some footage he took of my rides with him and the footage is quite awesome for someone who has not had it for that long. You have a really awesome product and I can assure you I will not hesitate to recommend it to others.
Julian (Durban) -
Thanks guys again for the great service, I'm looking forward to buying more from you in the future.
Shaun (Cape Town) -
Guys, the HD170 is by far one of the BEST gadgets I have ever bought! Also wrt some feeback on that suction mount you recommended... it is awesome! Some really rough gravel roads that we have traveled so far, with the camera mounted proudly on the bakkie... had produced some really memorable & interesting video footage of our trips... so far!
BMW Clubs Forum (National) -
Taken from the BMW Clubs forum: www.bmwclubs.co.za/forum/36-non-biking-related-and-other-discussion/14083-good-servicein-sa
Yes!! You do still get outstanding service in SA.
Wednesday, 5 days before Christmas. Johan and I went to Bavarian to get the GS tyre fitted. I see in one of the glass boxes an action camera. Mmmm good gift for hubby! Under his nose it got bought and put in the car.
That evening Dorothy phoned and mentioned she didn't have a clue what to get for Dave. She also thought the Drift camera would be an excellent gift but how on earth were we going to get a camera down to Plett in 2 days before the couriers stop? Action Cameras were advertising free delivery in SA on their website. Bingo! I ordered it. Later that day after returning from the golf course I see an email from their courier stating the delivery day as the 28th of Dec (after Christmas!!)... Oh oh!
On the phone to the guys at Action Cameras. I begged him to look for a post office with overnight delivery, and I was willing to pay whatever it took! He assured me that they would try their best and will let me know. Now its about 15.30 and I start to worry. At 16.30 he phones me. No the post office is already closed.... and I thought this is very bad... BUT he managed to find a postnet and got it sent off. I didn't even need to worry about the postage costs - it was a Christmas gift from them to me :)
I am ecstatic, walking on cloud nine! Now if this is not good service.... I don't know what is!!!
Lizette (Pretoria) -
Package delivered! Thanks for the awesome service!
Devon (Sandton) -
So impressed with you guys! Ordered extra equipment for my GoPro and got it the SAME day! You guys have impressed me ten fold!
Bertie (Springbok) -
Shaun (Sandton) -
Just back from purchasing my Drift HD from Action Cameras SA, cant wait to set it up on my bike this weekend.
Kevin (Roodepoort) -
Shot for the great service! Very impressed!!!
Coenraad (Empangeni) -
Got brilliant service from you guys and that's rare these days. I just regret not knowing about you when I bought the camera.
Marco (Cape Town) -
Hey, I received my camera yesterday. Once again, thank you for your great support.
Petri (Mpumalanga) -
Just to say thanks for the very prompt and excellent service received from Action Cameras. The GoPro2 and accessories have just arrived by courier.
Willem (Jo'burg) -
I want to thank you for your efforts in having my problem resolved, and having the problematic camera replaced. I am one happy customer (and in fact referred a number of people to Action Cameras). Also very happy with the result from the footage from these cameras.
Gerald (Wakkerstroom) -
I just want to say what a great service from Action Cameras. Placed my order on Monday and Wednesday it was delivered to my door as promised. I will most definitely shop here again. What an awesome camera the GoPro Hero 2 is - it really rocks!!! Thank you very much. I would gladly promote and advertise this site.
Mark (Windhoek, Namibia) -
I really appreciate the GREAT support and speedy feedback you always give me and I will keep spreading the word here about your company!
Wilddogs Forum (National) -
Taken from a thread on the Wilddogs Forum: www.wilddog.za.net/forum/index.php?topic=78948.0
Nimmo: Ordered my Drift yesterday and was delivered this morning! Amazing service seeing that we are 650km apart, and we only get yesterdays news today because we are in a rural area :) Great service Action Cameras and courier company.
Wihan: Jip, got mine from them too - same story.
Grysalp: Thanks Action Cams for the great service. Ordered Drift yesterday at 10h30. Delivered to my door in Oudtshoorn today at 15h30. What can I say!?
Vlam: Must agree - awesome service
PistonPete: I ordered a small insignificant part with no profit and it was still delivered within 24hrs.
Wildoc: Got my Long Life Battery less then 24hrs after payment. Thanks!
Shaun (Cape Town) -
There is only one thing I have tried my level best to be in life... & that is to be as honest and loyal as possible. You have proved over again that your service is OUTSTANDING and I truly believe that I have bought a great product. This is why I will proudly promote your business and the product you sell... because I believe in it all :)
Shaun (Cape Town) -
I'm so glad I referred my friends to you, you've really done an excellent job (again). Emmie phoned me today to say she had already received it and that she couldn't wait till Christmas to give it to her husband.
As soon as Theo got it he phoned me to share his excitement!! He then popped around with his new Drift camera to get a few tips and I helped him set everything up and to also load the new firmware. I promise you Warrick... there isn't a happier man on the planet right now!! :) :)
Ryan (Johannesburg) -
Thanks for the fantastic service dude!
Brad (Cape Town) -
Thanks, I just received the confirmation from your courier. Thanks very much for the efficiency, I'm sure you'll hear from me again soon.
Lizette (Cape Town) -
I just want to compliment you on your great service. I ordered my action cam yesterday and received it today. My colleagues are also impressed. Thank you so much. Your service is of outstanding quality.
Samantha (Cape Town) -
That's brilliant. My husband is loooooving his Go Pro camera - thanks for your advice on which one to get - I've been recommending it to everyone who will listen!
Bertie (Namibia) -
AWESOME SERVICE... I live outside SA so its hard to get spares for my equipment and you guys were speedy to help. I have a new housing for my camera - THANKS a lot! I will definitely be coming be to you guys this December to get some more accessories for my camera. And will be pointing all my friends in your direction.
Hennie (Johannesburg) -
As always your service is exemplary and it is a pleasure to deal with your company. Anytime you need a reference please feel free to have your potential customer call me!
Roz (Fourways) -
Just want to say THANK YOU for the great service received! I placed my ordered on the 18th and received a call 30mins later to confirm the order and to advice that delivery would take place on the 19th. I was doubtful this would be the case as I'd placed my order after 15h30. However, as promised, I received my goods on the 19th. WOW - it is great to get what is promised! Thanks again, I'll be recommending Action Cameras!
Steve (Cape Town) -
Fantastic service guys! I ordered online yesterday at around 12.30 and it was delivered to my door in Cape Town at 10.35 today. I'll certainly recommend you to anyone wanting a similar product. Well done!!
Danie (Observatory, CT) -
Thanks David, it arrived early yesterday and is working great. Thanks for your quick delivery!
Johan (Natal Fire Protection Unit) -
Thanks for the excellent service.
Mark (Johannesburg) -
Sheez you guys are good!!
Willem (Johannesburg) -
Received the camera. Your company has a great reputation and it is guys like you who make it happen.
James (Pietermaritzburg) -
Thank you for your kind assistance in replacing my camera. I am very impressed with your service and I'm looking forward to trying it out on my aircraft this weekend.
Serv (Johannesburg) -
Awesome service. Got all my stuff delivered the same day I ordered. Thanks guys, great service!
Sean (Cape Town) -
Just received my GoPro LCD BacPac a day after ordering it! Thanks guys, awesome service. Here's what I've been going with my camera....
Bradley (Durban) -
Wow, that was hectically fast :) Thanks David! I'm pretty sure we'll chat again, my camera addiction continues
94.7 Highveld Stereo -
94.7 selected Action Cameras as their BUSINESS OF THE WEEK! If you missed our interview on the Breakfast Xpress with Darren Simpson then you're welcome to contact us for a copy :)
Tjaard (Centurion) -
Nice doing business with you! Thank you :)
Tjaard (Centurion) -
Thanks again for your friendly service, I'm placing my order now :)
Carl (Sandton) -
I'll come pick it up tomorrow. Thanks for the great service
Shaun (Ysterplaat) -
Thanks a lot for the update. I am really looking forward to delivery day. All I can say is Bring it On! Thanks again for the Gr8 service!
Sam (Cape Town) -
Thanks so much David - you are a legend! I just want to say thanks so much for ALL your help and for the speedy fast delivery! It was the perfect prezzie! He absolutely LOVED it!
Andy (Bredasdorp) -
Thanks, I received my camera at midday - on time for a change. I'll give it a test tomorrow. Thanks again for the speedy service.
Linmarie (Pretoria) -
Thank you very much for your kind and timely assistance. I am sure my husband will enjoy his new toy :)
Collin (Randburg) -
I was at your office a few weeks ago buying a GoPro set up. I have been playing around with it and the picture is AMAZING! I can't wait to get out there and get another chance to film with it. Thanks to you guys for all your help and advice.
Guildo (Cape Town) -
Thanks once again for the prompt service I received from Action Cameras - I'm rather glad I found your site, have been recommending it as THE place to get this type of gear from!
Ashley (Edenvale) -
I would like to commend Action Cameras. I bought my GoPro from them at the Top Gear Show, had a problem with it and you replaced it. I ordered a few extras from your online store and received it the same day. Awesome.
Dave (Durban) -
Thanks for the insanely fast delivery! Order was only placed yesterday and I received it this morning! Shot man!
Alison (Serengeti, Tanzania) -
Golly, daily things take forever out here and one forgets that SA is actually quite efficient and things happen quickly. Thanks once again for all the help and efficient service, I think we'll have a lot of fun with this!
Bruce (Johannesburg) -
All I can say is WOW, great service. Received my lens yesterday afternoon, very impressed. Will definitely buy from you guys again and recommend you to others.
Byron (Takai, Cape Town) -
Thank you so much, I knew I could count on you guys!
Daryl (Parklands, Cape Town) -
I dunno how you got it here that fast but it's just been delivered to my home!! Awesome service!!! Thanks, SA business could take a leaf or two out of your books.
Sanda (Pretoria) -
Thanx a mil for the excellent service - have just received the package. I can't wait to give the camera to him so I can watch the footage and experience the race from his point of view !!!
Konrad (Pretoria) -
I ordered my X170 on Monday and it was delivered on Tuesday. You guys ROCK!!!
Brian (Grabouw) -
Thanks for the delivery & excellent speed - its all well packaged and ready to go. Pleasure to have good service like this. Will order a Drift Stealth in September :)
Guido (Gardens, Cape Town) -
Got the delivery, thanks, that was QUICK!
Vincent (Newlands, Cape Town) -
I received my camera before 9am this morning, thanks for arranging the quick delivery. I must say I am impressed with this cam, the mounting is simple and the interface is very easy to use.
Just want to say thank you for the great service and letting me exchange my Muvi for a Drift. It's not often you encounter this kind of friendly service and support. I will definitely recommend you to other people. Keep up the good work!
Shaun (Sandringham) -
An absolute pleasure dealing with you guys. Received my order at 7.50 this morning. Thank you!
Shaun (Cape Town) -
Thanks a lot for making a plan and going out of your way to keep a smile on my face :)
Andre (Oudshoorn) -
(Posted on the Wilddogs Bike Forum) In Joburg for my sons rugby and picked up my Drift Stealth today. Big thumbs up for them - friendly and great service. I forgot one adapter at the shop, phoned them and they said "no prob" they would courier it to the guesthouse where I am staying. What service, thanks again Action Cameras.
Ivan (Westmead, Durban) -
I have to say a great thank you. I have not experienced such great service and efficiency as I have with you guys. I will be back again. Yes, there are some things that one can find cheaper on the net but with service like this - I would rather shop with you. Example, I bought a Drift X170 for R1,600, you currently have it for R1,999. I had to wait nearly 2 months for it to arrive. I would now rather have got it from you and waited 2 days if I had to - but with delivery under 24hrs - I am impressed.
Daryn (Glenwood, Durban) -
So stoked! Can't believe how quick it got here. Great service.
Johannes (Cape Town) -
Just received my GoPro BacPac I ordered. I am really impressed with your website as well as your quick delivery!! Will definitely use you guys again and will definitely recommend your site to my skydiver/ scuba friends!!
Morne (Summerstand, Port Elizabeth) -
You are very helpful and your backup after sales assistance is excellent. Thank you
Paul (Rivonia, Johannesburg) -
I just received my GoPro accessories from you and I only ordered them this morning! Well done on the brilliant service.... Thanks a lot! I will definitely use you guys again and recommend you to my motorcross mates.
Dustin (Durban North) -
Got my goodies on time today! Thanks for the great service!
Mark (Windhoek, Namibia) -
It's been a pleasure dealing with you, thank you.
Zane (Observatory, Cape Town) -
It is so nice to be able to support a local company and be rewarded with excellent service and competitive pricing. Thank you.
Marco (La Lucia Ridge, KZN) -
Order received in 1 day! Thanks for the great and speedy service!
Guy (Glen Hills, Durban) -
Brilliant service, let me compliment you on that. I look forward to receiving my parcel this afternoon.
Rob (Camps Bay, Cape Town) -
Thanks very much for the speedy response and friendly service.
Cobus (Springbok) -
Excellent service - I will in future buy all my gear from you.
Grant (Cape Town) -
We have just received an email from your couriers re: tomorrows delivery. Top class service, well done and very much appreciated.
Jason (East London) -
I have had such a great experience using your site, and prompt service. We're already making some sick videos with the GoPros we bought. Thanks again.
Tony (Pretoria) -
(An email sent out to all Tony's riding mates)
Hi Fellow MTB'ers. Every now and again you come across a supplier that blows your mind. I have dealt with Action Cameras a few times, and they run such a slick operation, great website, excellent service, fast delivery, no quibbles, etc.
I thought I'd give them a quick punt - don't know them from a bar of soap but I think they deserve the support! :) Check them out!
Bruce (Pretoria) -
Your team runs a great operation there!!
Dino (Sunninghill, Johannesburg) -
Thank you for your prompt delivery and excellent service. I have already received my HD170 today and am very happy with it. Cheers and well done, keep up the good service.
Mario (Springs) -
Just want to say thanks again for the speedy delivery. I came home for lunch and noticed my LCD BacPac for my GoPro was lying at my desk! Totally freaking awesome!!! Service from Action Cameras is unbelievable!
Zelda (Table View, Cape Town) -
I have received my parcel, thank you for your excellent service! :)
Jasper (Springs) -
Just got the camera - am really impressed with your service!
Hans (Sandton) -
Thank you for the speedy service. My head is still spinning from the efficient and lightning delivery.
Darrell (Tulbagh) -
Just a quick note of thanks. I received my camera today, two days earlier then expected. It is normal in South Africa when ordering stuff, especially online, to have to make 100 follow up calls and emails, have to deal with hopeless service, and expect the item you ordered to be out of stock for months on end, or for your order to be lost, etc, etc.
You guys, on the other hand must be the best experience I have had. Not one iota of a hassle. Well done.
Marc (Roodepoort) -
The cameras are absolutely stupendous and brilliant. Truth be told - these action cams are insane! I have been having such a blast with them. The possibilities are just endless.
Chantal (Witbank) -
I must say your company's service is AMAZING!! It really is a pleasure shopping on your website.
Petrus (Johannesburg) -
Thank you for your excellent service.
Craig (Richards Bay) -
Am well impressed, bought two mounts for my GoPro HD Hero. Great price, super fast delivery. Thanks a million!!! Will definitely be spreading the word about you guys.
Michelle (Cape Town) -
Thanks so much for the prompt and friendly service.
Diane (Sabie) -
Thank you for the awesome service. I have this belief that a company that has service should be promoted loudly so have no fear! I will brag about your service to all that I can.
Mike (Rustenburg Skydiving Club) -
Just want to say thanks for the excellent no nonsense super quick concluded excellent service experienced the other day. Much appreciation .
AvCom Members (Country Wide) -
Graham - Best advice is to call Action Cameras and ask them. They do Drift, GoPro & Contour and all the mounts + accessories available so they will give you the best advice as they sell them all. They have great after sales support on all products.
Peter - In my humble opinion the Drift HD170 is the one to get plus the service I received from Action Cameras has been great. They ship overnight from jo'burg to Cape Town. I have now bought two Drifts and a Muvi Atom.
WaBez - I also got the Drift HD170 from Action Cameras. Excellent service!
ChrisB - I just wanted to do a quick post to concur with the other avcommers experience with Action Cameras. Earlier this week I decided to get an action cam and ended up dropping R7k-odd at Warrick for all sorts of goodies. I was in 2 minds between the Drift HD170 and the ContourHD and I visited his office and we discussed all the pro's and con's of each (he has demo models of all the cameras) and what my requirements were. I eventually decided on the Drift HD170. He is a very pleasant chap and his service is EXCELLENT! Highly recommended. A pleasure to deal with.
Calin (Pietermaritzburg) -
Thank you very much for the fast delivery and all customer support offered. The package actually arrived with me in less then 24hrs and this has never happened to me before!
Please keep this for your verrry verrry good feedback, as in "exceeded expectations" kind of feedback :)
Barry (Randburg) -
Great service. Got the camera at 0830 this morning already.
Chris (Johannesburg) -
Thank you - great service, appreciated.
Len (Cape Town) -
Just some feedback. I took the X170 camera over to Argentina and followed the Dakar. The camera was fantastic, great shots and no vibrations whatsoever. Had this mounted on the handlebars of a bike. The camera is great value for money!
Topper (Louis Trichardt) -
Thank you for what appears to be a great product & thank you for the efficient manner in which you handled the transaction from A to Z.
Mike (East London) -
Thanks for the way in which you have dealt with this matter, it is seldom that one gets good service in this wonderful but ailing country of ours. It's people like you that restores ones faith in fellow man.
Rico (NSRI - Stillbaai) -
Thank you for your fast response and excellent service!
Quinton (Namibia) -
Thank you for your speedy service, I am very happy with the camera.
I received my camera. Thank you for your excellent, speedy service.
Just received the camera. Thanks very much! Seriously impressed with the service!
I am using the X170. Got it from Action Cameras. Great service - same day delivery!