Action Gear SA is dedicated to providing our customers with the best service possible. We will continue to strive to make Action Gear SA your first choice for the best products, lightning fast shipping and superior customer service. We’ve partnered with world leaders in technology and security to provide you with an easy to use, fully interactive and secure on-line shopping experience. Shop with us today and see the Action Gear SA difference.
1. Satisfaction Guaranteed:
We back up all purchases with a 100% Satisfaction Guarantee. Our generous 30 day return policy combined with our fantastic customer service ensures that you will be completely satisfied. Every product sold in our store comes with a full manufacturer's warranty in addition to the 100% Satisfaction Guarantee.
2. Superior Product Knowledge:
Its not easy spending your well earned money so always make sure you getting the right advice from the right people. At Action Gear SA we pride ourselves on our superior product knowledge. Simply said, WE ARE YOUR GO TO GUYS!! We will make sure you are kitted out exactly as you need, making sure you have the best outdoor experience!!
3. Best Deal Guarantee
There is much more to getting the best deal than just the lowest price. Action Gear SA is proud to have the industry's largest Customer Service Team along with competitive pricing and Free Shipping. If you find a better deal from an authorized reseller, let us know and we'll do everything to match or beat it.
4. Supporting South African Businesses
Action Gear SA are proud to be working in our home country and to be contributing to our country's economy. We hope that you will help to support South African businesses by sourcing your outdoor equipment within SA.
5. Courier Shipping
All of your orders will be sent out by courier and you can choose to upgrade your shipping to a Next Working-Day courier service when checking out.
6. Wide Product Selection
We offer a selection of the industry's finest products available at the best prices. We are also frequently adding more of the leading brands. Use our easy-to-use site navigation or our powerful product search to quickly find what you need. If you cannot find something in our store, let us know and we'll help you locate it. We have tested pretty much every outdoor product out there and you can rest assured that only good quality outdoor equipment which meet our high standards are available through our website.
7. Full 12 Month Manufacturers Warranty
All of our cameras are supported by full manufacturer’s warranties that extend for 12 months.
8. Secure Shopping
Action Gear SA is a completely safe environment to purchase within. Our store features the latest Secure Sockets Layer technology (SSL) Encryption, to provide credit card security and keep your personal information safe by encrypting all the information before it is sent over the internet. This is the most widely used data encryption system for e-commerce transactions. There are two ways to confirm that your connection is secure:
Look for a locked padlock icon in your shopping cart as you check out.
The letters "https" (rather than "http") located in the URL address window at the top of your browser also indicate that you are using a secure browser.
Action Gear SA also cares about your privacy and will protect it. We will not share your information with third parties.
9. Personalized Service
Use us as your resource to help you make the most out of your buying experience. Our staff at Action Gear SA have years of experience and knowledge of these products to help you with any questions. Contact us and we will reply immediately or soon thereafter!
10. Great Customer Service
We go the extra mile to ensure your complete satisfaction. Our knowledgeable staff are available via e-mail, telephone and online chat to ensure the ultimate quality in customer relations. In 2015 we won the eCommerce Award for Best Customer Service in the industry!
11. Liberal Return Policy
Not happy with the order you received? No problem! We have an easy process for facilitating exchanges and returns, and we do not charge restocking fees if you return your purchase in the same condition we sent it to you. Our policies are in place to ensure that the customer is 100% Satisfied.
12. We are easy to reach
Help and advice is only a quick e-mail or phone call away. We keep you updated after you place an order with us. You may call us or use our Easy Contact Form to get questions answered fast. And you can easily track your order every step of the way with our e-mail alerts.
13. Authorized Dealer
Action Gear SA is a trusted distribution partner for all the brands that we sell. We only sell genuine brand name products with 100% Authentic Manufacturer's Warranties. We never sell grey market products and stand behind all of the products we offer.
14. Simple Secure Checkout
Our fully featured store has the simplest checkout process around with many payment options. Just add to your cart and order. Simple as that. Want to order over the phone? Just give us a call! Our service is fast and secure, and most orders ship the same day from our Johannesburg-based stocking warehouse.
All repairs will be handled by our product specialists. If you a customer of ours and experiencing a problem with your product within the first 6 months of purchase, we’ll happily have your product collected using our efficient courier service. Within 7 working days we’ll have your product delivered back to you working 100%.
*Please note, repairs and replacement product procedures are in accordance to the South African CPA Act and manufactures warranties.